Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Lyna mobile app, desktop app, and the website at lyna.beauty (together, the “Service”). In these Terms, “Lyna” (also “we,” “us,” and “our”) refers to the Lyna app and service. By using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Who can use Lyna

You must be at least 18 years old to create an account or use the Service. Lyna is built for beauty professionals, and by using it in your work you confirm you are permitted to do so.

2. Your account

You can use Lyna as a guest, with records kept on your device, or with an account that enables cloud sync and access across devices. You are responsible for keeping your account and device secure and for all activity that happens under your account. Sign-in may be provided through third parties such as Apple or Google; their terms also apply to that sign-in.

3. Your content and your clients’ information

Lyna lets you store client records, including names, photos, and cosmetic mapping details (“Your Content”). As between you and Lyna, Your Content belongs to you. You grant us a limited licence to host, store, back up, and sync Your Content solely to provide the Service to you.

You are responsible for the information you collect about other people. In particular, you agree that:

• You have obtained any consent required to store and process your clients’ photos and personal details, including where local law treats such data as sensitive.
• You will only use Lyna for lawful purposes connected to your beauty practice.
• You will not upload content that is unlawful, infringing, or that you do not have the right to store.

4. Studios and shared records

If you create or join a studio, records may be shared with other members of that studio. An administrator can invite and remove members and manage shared records. Do not invite people to a studio unless you are authorised to share the underlying records with them.

5. Acceptable use

You agree not to:

• Reverse engineer, resell, or misuse the Service;
• Interfere with or disrupt the Service or its security;
• Access another user’s account or data without permission;
• Use the Service to store data unrelated to a legitimate beauty practice.

6. Plans and payments

Some features may be offered free and others as part of a paid plan. If paid plans apply, pricing, billing, and renewal terms will be presented to you before you purchase, and app store purchases are also subject to the relevant store’s terms.

7. Deleting your account

You can delete your account and its records at any time from within the app. Deletion removes your data from our active systems, subject to reasonable backup retention and any records we must keep to meet legal obligations. See our Privacy Policy for details.

8. Availability and changes

We work to keep Lyna reliable, but the Service is provided on an “as is” and “as available” basis. We may update, suspend, or discontinue features. We will make reasonable efforts to protect your data, but you are responsible for keeping your own backups where that matters to you.

9. Limitation of liability

To the fullest extent permitted by law, Lyna will not be liable for any indirect, incidental, or consequential damages, or for lost data or lost profits, arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited by law.

10. Termination

You may stop using the Service at any time. We may suspend or end your access if you breach these Terms or use the Service in a way that could harm others or us.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you in the app. Continued use after changes means you accept the updated Terms.

12. Contact

Questions about these Terms? Contact us at main_admin@lyna.beauty.